Responsible Gambling Policy

LevelUp Casino promotes gambling as a form of entertainment and is dedicated to ensuring that our players in Canada enjoy a safe and controlled environment. Gambling should never be viewed as a way to clear debts or make money.

Age Restriction: 18+

Access to LevelUp Casino is strictly prohibited for anyone under the age of 18. We conduct rigorous age verification checks to ensure that minors do not access our platform. We encourage parents to use filtering software if they share devices with children.

Staying in Control

To keep your gaming experience positive, we recommend the following:

Decide on a loss limit ahead of time and stick to it.

Never gamble with money you cannot afford to lose.

Do not try to chase losses.

Take regular breaks and monitor the time you spend playing.

Player Protection Tools

We provide several technical tools to help you manage your activity:

Deposit Limits: Control the amount you can fund your account with over a specific period.

Session Limits: Set a maximum time for staying logged in.

Time-Outs: Take a short break from the platform for a period of days or weeks.

Self-Exclusion: For longer-term breaks, you can request to be excluded from our services entirely.

Recognizing Problem Gambling

Warning signs include lying about gambling habits, neglecting work or family, and feeling irritable when not playing. If you feel that gambling is negatively impacting your life, we urge you to seek professional assistance and consider using our self-exclusion tools.

Support and Assistance

If you require help or wish to activate any player protection tools, our support team is trained to assist you in a confidential and professional manner. Contact us at [email protected] for immediate guidance.